PRIVACY POLICY

Last updated: January 1, 2026

This Privacy Policy describes how SwingMarkets (“SwingMarkets,” “we,” “us,” or “our”) collects, uses, discloses, and protects your information when you access or use SwingMarkets.com (the “Platform”).

SwingMarkets is a marketplace and educational platform operated by Lotus Technology Solutions LLC (“Lotus”).

By using the Platform, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Who We Are

SwingMarkets is a digital platform providing trading education, marketplace services, events, memberships, tools, and related products.

Operator:
Lotus Technology Solutions LLC
(Operating the SwingMarkets platform)

2. Information We Collect

We collect information in the following ways:

2.1 Information You Provide

When you register, purchase, or interact with the Platform, you may provide:

  • Name

  • Email address

  • Username

  • Password

  • Billing and payment information (processed by third-party providers)

  • Profile information

  • Communications with support

  • Content you submit (reviews, comments, posts)

2.2 Information Collected Automatically

When you use the Platform, we may automatically collect:

  • IP address

  • Device type and browser

  • Operating system

  • Pages visited and usage activity

  • Referring URLs

  • Cookies and similar technologies

2.3 Payment Information

We do not store full payment card details.

Payments are processed by third-party payment processors. These providers collect and process payment information according to their own privacy policies.

3. How We Use Your Information

We use your information to:

  • Provide and operate the Platform

  • Create and manage user accounts

  • Process payments and transactions

  • Facilitate marketplace interactions

  • Deliver services, events, memberships, and products

  • Communicate with you (support, updates, transactional messages)

  • Improve Platform functionality and user experience

  • Detect fraud, abuse, or security issues

  • Comply with legal obligations

4. Marketplace & Third-Party Vendors

SwingMarkets connects users with independent Expert Traders and vendors.

  • Information required to complete a transaction may be shared with the relevant vendor

  • Vendors are responsible for their own privacy practices

  • SwingMarkets is not responsible for how third-party vendors use your information

We recommend reviewing vendor privacy policies before engaging with their offerings.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember user preferences

  • Enable core site functionality

  • Analyze traffic and usage

  • Improve performance and security

You can control cookies through your browser settings. Disabling cookies may affect certain features of the Platform.

6. How We Share Information

We may share your information with:

  • Service providers (hosting, analytics, email, payment processing)

  • Expert Traders or vendors (to fulfill transactions)

  • Legal authorities when required by law

  • Business partners in connection with platform operations

We do not sell your personal information.

7. Data Retention

We retain personal information only for as long as necessary to:

  • Provide the Platform

  • Fulfill legal and contractual obligations

  • Resolve disputes

  • Enforce our agreements

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information.

However, no system is completely secure. You acknowledge that transmission of information over the internet carries inherent risks.

9. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your data

  • Object to or restrict certain processing

  • Withdraw consent where applicable

To exercise these rights, contact us using the information below.

10. International Users

Your information may be transferred to and processed in countries other than your own, including where Lotus Technology Solutions LLC operates.

By using the Platform, you consent to such transfers.

11. Children’s Privacy

SwingMarkets is not intended for individuals under the age of 18.
We do not knowingly collect personal information from minors.

If you believe a minor has provided personal data, please contact us for removal.

12. Third-Party Links

The Platform may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of third-party sites.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

  • Updates will be posted on this page

  • Continued use of the Platform constitutes acceptance of the revised policy

Our Company

SwingMarkets is a marketplace platform operated by Lotus Technology Solutions LLC.

Email: [email protected]
Website: https://stage.swingmarkets.com

Need Help?

If you have questions or need assistance:

Contact support

SwingMarkets —Transparency builds trust. Education comes first.